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Returns & RefundsUpdated 2 years ago

Returns & Refunds

If you are not satisfied with your order from the Liquid Rubber Online Store, please call 1-855-592-1049 or email [email protected] and we will make every effort to find a solution.

Amazon Purchases: Returns up to 30 days after purchase. You can create a return through your Amazon account for free shipping.

Website Purchases: Returns up to 90 days after purchase. If returned in first 30 days, shipping is free. From days 31 - 90 customer is responsible for the cost of shipping back. We will provide you with a shipping label. Products must be received in new and unopened condition. The cost of shipping will be deducted from your refund when we receive the products. $10 for 1 gallon pails, $30 for 5 gallon pails. Email or call us with your order number to initiate a return. 

NOTE - Sample Jars are not eligible for returns or refunds.

Please email [email protected] to start a return.

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